Expanding the OHI Universe
Patient education and personal interviews account for a large portion of the Other Health Insurance (OHI) that we discover for our clients, but a growing percentage of our discovery is done electronically.
As a pioneer in electronic OHI discovery and verification, we have been able to build the industry's best solution. Signature's Insurance Network of over 1,000 payers includes a large number of major insurance companies throughout the United States. The size and scope of our database allows us to operate in the most efficient and timely manner.
Our remote system is able to query payers regarding multiple patients with no OHI on record who have received medical or pharmacy services. Within 24 hours the payer returns the discovered and verified OHI hits, allowing us to provide the facility with all the necessary information to bill for their medical encounters.
In most cases, other vendors performing electronic OHI discovery and verification must process each request individually, which requires each beneficiary's information to be manually entered into their system. This method is time consuming and costly and has a much higher potential for error.
OHI discovery is an essential piece of the revenue cycle. Our multi-pronged approach to OHI discovery allows us to maximize the number of billable encounters, which in turn maximizes the dollars reimbursed.