We handle the revenue cycle so you can handle the care.

Rural and Critical Access Hospitals

Administrative and Revenue Cycle Success

Working closely with our client, we achieved and maintained a positive trend in their administrative efforts. The revenue gained from our partnership allowed them to build for the future by completing a much-needed hospital expansion.

At Signature Performance, we value our partners and appreciate the opportunity to be an extension of your business. We are committed to achieving the results you need to continue building on your foundation of success.

“The outcome of performance by Signature has been immediate. I would highly recommend Signature Performance to anyone looking for a partner to assist in their administrative and revenue cycle needs.”
- Sharon H., Revenue Cycle Director

Preserving your values while ensuring patient, provider, and community satisfaction are the foundations of your success. At Signature Performance, the foundations of our success are the back office services we provide to rural and critical access hospitals across the country. We are experts in every aspect of RCM service areas — we have the knowledge and experience to support the critical functions of your revenue cycle processes and we’ve been serving the industry for over thirteen years.

We understand the values that make rural living so appealing: A safe place to raise a family, close knit communities and tight professional bonds. We also know the challenges of running a hospital in a rural environment: Funding and reimbursement, limitations on qualified labor pools, and tool, technology and process constraints.

Talent AND Technology, a Winning Combination

When it comes to talent and technology, there is no need to settle. We combine the best people, processes and technology to strengthen your financial performance so you can build for the future. In response to the massive changes taking place in the market, we have developed cost-efficient solutions to boost financial performance while improving compliance, workforce stability, and payer relations.

For example, we recently partnered with a heartland health system located in a rural community. Like other rural and critical access hospitals, they were struggling to keep up with changing regulations while continuing to balance operational effectiveness upon razor thin margins. These factors were forcing their financial trends downward and threatening their ability to provide complete care to regional populations. Our highly touted revenue cycle review process identified and addressed key strategic opportunities covering a wide array of services.

One Vendor, End-to-End Revenue Cycle Services

  • Credentialing
  • Payer Relations
  • Underpayment Identification and Recovery
  • Self-Pay Early Out Day 1
  • Commercial Managed Care and Government Billing
  • Insurance Follow-Up, Discovery and Verification
  • Payment Posting
  • Appeals Management
  • Claims Adjudication
  • Coding
  • Auditing
  • Credit Balance Auditing

 

20 Minutes Could Change Your Outcome