HIM services affect patients at many points within the healthcare delivery spectrum – clinical documentation, coding, and billing all impact satisfaction. Coding errors or inefficiency in any HIM function area can produce a negative experience that lowers patient satisfaction and reduces the opportunity to build loyalty.
HIM is a vital part of patient safety and revenue integrity programs. HIM practitioners must collect, protect, analyze, and process each encounter accurately and timely to translate services into accurate coding, billing, and health record management. Ensuring compliance and integrity of today’s complex medical coding is critical to success and building a positive patient experience. If patient information is documented incorrectly it not only can impact the level of treatment, but inaccurate coding can lead to billing issues which can sour the patient’s experience with a provider on the back end.
A centralized approach to HIM enables Certified HIM Specialists to bridge treatment, clinical documentation improvement, coding, and billing for optimal efficiency. By enhancing the information management process, improving coding, documentation and data quality, healthcare providers can deliver outcomes that maximize clinical, financial and quality metrics.
The ability to maintain compliance and accuracy requires expertise and efficiency. Working with an HIM expert partner like Signature Performance enables the integration of constant, complex industry changes, implemented in a streamlined process by tenured specialists. Our skilled and credentialed HIM professionals stay current of the latest requirements, advancements, and current information to provide support and management to ensure that your healthcare facility runs efficiently to deliver quality care.
Signature Performance understands the critical components of an effective HIM program, working to impact quality of care delivery and management of health information as follows:
- Increased Coding Accuracy and Integrity – Signature Performance averages 97.6%+
- Expedited Billing and Cash Flow – Signature Performance has reduced DNFB dollars for one client by 400%
- Improved Core Quality Measures – Signature Performance has increased CMI by more than 20% in 6 months for clients
- High Retention of Credentialed HIM Professionals – Signature Performance retention rate is 97%
Check out our Health Information Management FAQs to learn more about how Signature Performance can provide a solution to maximize your HIM program.