When 9 of 10 Signature Performance associates report being highly satisfied at work, how does that actualize itself for our clients and our company? How does it impact our team, and our clients?
We are maximizing performance for our clients as a result of an authentic and innovative commitment to retaining highly talented associates and accompanying these professionals with strong associate programs that result in high satisfaction and engagement and deliver outstanding results. With a retention rate of 97%, which exceeds the industry average of 80%, we are clearly making a difference. Our Signature culture translates into quality, consistency, accuracy and results in the work we do for clients.
As Signature continues to grow, we’re focused on our goal to always attract and retain the industry’s top talent. We aspire for Signature to be a place where associates know we are dedicated to helping them realize their potential. An environment that gives every associate the opportunity to grow and develop their skills, talents and strengths. We find that our associates choose to stay at Signature Performance because of our commitment to an inclusive culture and environment that brings out the best in each individual and our team.
The Signature Team is driven daily by our 8 Guiding Principles for Relevance and Delivering Value.
- Be a “go to person.”
- Act like an owner.
- Make things better.
- Get things done.
- Be a difference maker – do important, relevant and measurable work.
- Quality business, quality results.
- Ask more of yourself.
- Make those around you better.
Our wide array of associate programs empowers individuals, while increasing satisfaction, job involvement and organizational commitment – key factors in driving engagement. Imagine an environment and culture where titles don’t matter, an associate can work to be their best self, and can bring ideas forward. Our recruiting approach exemplifies the Signature culture and tells how and why associates love coming to work at Signature.
Imagine a work place where an associate is empowered to initiate an idea paired with a mentor, and then presents the results to Signature’s Executive Team. This experience is our Propel program which has fostered new ideas from associates to integrate into our organization.
Other Signature associate programs range from an in-house university, Signature YOU, providing professional development, to our Associate Resource Groups, generating inclusion, respect, and growth. In addition, Strengths Coaching at Signature encourages associates to strategically apply their unique talents. Associate exemplary performance is recognized through our quarterly associate awards program OSPARs (Outstanding Signature Performance Associate Recognition.)
In the last five years Signature’s staff has increased seven-fold in terms of staff to 900 associates, all the while maintaining our culture, commitment to associates and ability to deliver quality performance to our clients. Our client base has expanded over the years from a handful of provider facilities to serving hundreds of healthcare entities across the U.S.
Signature has received numerous national, regional and local accolades. We are especially proud of being named a Modern Healthcare Best Places to Work, and an Omaha Best Places to Work recipient multiple times.
With associates that love what they do, the company and people that they do it with, the experience we provide our clients is consistently exceptional. Talent is our top resource and keeping Signature Performance an employer of choice delivers results for our clients.
Want to learn more about our clients’ results? Click here for our report.
Allen Fredrickson is the President/CEO of Signature Performance Inc., in Omaha, NE. Signature Performance is an industry leader in reducing healthcare administration costs for private and public healthcare sectors. Our unmatched experience in serving both the payer and provider side of healthcare financial management allows us to implement innovative solutions for every administrative demand.