As the healthcare industry continues to evolve, hospitals remain keenly focused on the Patient Experience. They are working to modernize care, increase talent pools, and reduce costs, all with an eye toward improved patient care. Staying abreast of specific issues hospitals face helps us at Signature Performance to define and shape the most valued services and products offerings to provide.

Signature was recently privileged to host a roundtable discussion of key hospital executives representing facilities of varied sizes and locations throughout the country. The group assembled at our headquarters for an interactive discussion around trending topics and thought leadership.

The conversations were open and honest and provided valuable feedback that will further help the Signature Performance team to understand the needs and concerns of clients.

The top concerns that were identified during the discussions were:

  • Clinical Documentation Improvement (CDI)
  • Denial Management
  • Increased Desire for Technology Utilization
  • Payer Rules/Regulations

Post-event feedback from participants showed it was a well-received and successful event. Going forward, we plan to hold similar groups on an ongoing basis. This will allow us to continuously capture input that will move us forward and allow us to help improve the health of our clients’ business. A more detailed summary of the event can be found here.