Even though our team is ready to hit the ground running in 2020, we can’t help but reflect on the growth that The Link has seen during 2019. With 2,746 total page views and 39 published blogs in total, it’s not a secret that we have been hard at work sparking connection and conversation in the healthcare administrative industry this past year. We look forward to continuing the conversion in 2020 on our platform and hope that you join us! We are looking forward to getting to the core of the challenges that the healthcare administrative industry faces and how our team can make the greatest impact.

For those of you who may be new to The Link, here is a quick peek at 15 of our most impactful thought leadership posts that were published in 2019. By conducting in-depth research and highlighting our industry experts in our content, as a reader, you can be sure that you are receiving the latest information in this ever-evolving industry. Over the last year, our team has enjoyed exploring and discussing healthcare administrative industry trends, showcasing our Associate’s achievements and celebrating company milestones. 

What if Healthcare Administrative Costs Were Lower

When it comes to exploring the ins and outs of the healthcare administrative industry, there are a number of complexities that need to be considered. Our post, What if Healthcare Administrative Costs Were Lower, highlights where these specific costs derive and how it would affect payers, providers and patients if the current rate decreased. 

How Medical Coding Impacts Healthcare Administrative Costs 

Accurate medical coding plays an essential role in ensuring that healthcare administrative costs remain as low as possible. In our post, How Medical Coding Impacts Healthcare Administrative Costs, we discuss how incorrect or incomplete medical coding can have a negative impact on healthcare administrative costs not only for the patient, but also the provider. 

Understanding the Difference Between Payers and Providers

The healthcare administrative industry is constantly evolving, but one thing stays the same; the payers and providers. In our post, Understanding the Difference Between Payers and Providers, we outline the responsibilities of each group and how their roles affect the outcome of different scenarios within the healthcare administrative industry. 

Why A/R Follow Up is Important for Medical Billing 

When it comes to improving efficiency within the revenue cycle process, A/R follow up is key. In our post, Why A/R Follow Up is Important for Medical Billing, we review how monitoring accounts receivable can have a positive impact on not only lowering healthcare administrative costs, but also providing a way for healthcare organizations a way to recover overdue payer and patient payments. 

Understanding the Difference Between Denied and Rejected Medical Claims

One of the sources of administrative healthcare costs stems from the complex medical claims process. In our post, Understanding the Difference Between Denied and Rejected Medical Claims, we explore how denied and rejected medical claims are different and what steps need to be taken to ensure that errors are corrected for the best outcome. 

Signature Performance Recognizes National Rural Health Day

At Signature Performance, we understand the importance of supporting healthcare within rural communities. In this post, we explain why protecting the well-being of rural healthcare organizations is essential not just from a business perspective, but also for the communities they serve. 

GrOW Program Enhances Workplace Experience

In 2019, Signature Performance partnered with the Greater Omaha Chamber of Commerce to offer a new benefit, the GrOW program, to our Associates. This free resource offers the opportunity for our Associates to receive personalized assistance from an on-site navigator when they need it the most. As of October 2019, Signature was just one of four companies in the Omaha area who implemented this program into the workplace.  

Williams Honored with Women in Leadership Award

Our very own Christa Williams, Vice President of Consulting Services, was honored with a Leading for Impact, Women in Leadership Award in 2019. This prestigious award recognizes women who create impact leading organizations and mission-focused strategic programs across the federal technology, health and consulting community. Congratulations, Christa!

Signature Performance Named Healthiest Workplace by Modern Healthcare

In September 2019, Signature Performance was recognized by Modern Healthcare as the Healthiest Place to Work. Our one-of-a-kind culture, Associate Resource Groups and benefit packages were recognized on a national level. 

Signature Choice Awarded Contract with U.S. Department of Veterans Affairs

In 2019, it was announced that our team, in partnership with Principle Choice, was awarded a contract with the U.S. Department of Veterans Affairs to deliver claims administration services for its health system. 

Make Your Mondays Great! Love What You Do

At Signature Performance, we love our Mondays! In 2019, our team launched the #LoveYourMondays campaign. This campaign not only highlights the potential of each coming week, but it also showcases the company culture and value-driven approach we take 365 days a year at Signature Performance. 

Cultivating a Culture of Success

Signature Performance celebrated its 15th anniversary in 2019. In honor of that milestone, we reflected on our carefully crafted mission statement and what it means to live by the Signature Way. In our post, Cultivating a Culture of Success, a few of our industry leaders reflected on what went into crafting the core values of Signature Performance. 

Why Signature Performance Focuses on Associate Experience

Speaking of the Signature Way, our team explored the impact that an experience can have on an individual both professionally and personally. At Signature Performance, we believe that an Associate’s performance is a direct reflection of their workplace experience and engagement level. In our post, Why Signature Performance Focuses on Associate Experience, our team takes a deep dive into how the Associate experience can have a direct impact on the client experience. 

Making a Signature Mark on the Healthcare Industry

In our post, Making a Signature Mark on the Healthcare Industry, our CEO Allen Fredrickson reflected on the importance of delivering end-to-end solutions that provide value to the healthcare administrative industry. 

Signature Performance Attends Becker’s Health Conference

Chris Vairo, Chief Revenue Officer, attended the annual Becker’s Hospital Review IT and Revenue Cycle Conference in October. In this post, Vairo explains what he took away from this Chicago-based event, who his favorite feature speaker was and why it is essential that Signature Performance is represented as these types of industry-based conferences. 

2019 was a milestone year for Signature Performance. We are excited to see what 2020 has in store for our growing team. We want you to be a part of the experience and conversation! Be sure you don’t miss out on any of our latest industry research or company announcements by subscribing to The Link. You can get the latest news from The Link by filling out the subscription form on any of our blog post landing pages.