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A Signature View: Taking on the Complexities of Healthcare Like a Rhino

At Signature Performance, our team believes that prioritizing growth opportunities, both personal and professional, is a key component to a positive workplace culture and experience. Joe Harris, Senior HR Business Partner at Signature Performance, recently reflected on an activity that was conducted during our in-house leadership development program called Emerging Leaders, and shared how he thinks Signature and the boldness in which we approach our mission shares similar characteristics to a crash of rhinos.

During a recent Emerging Leaders Symposium, we were challenged to select an animal from the menagerie that was placed before us at each table. As soon as I arrived, I gravitated toward the rhino and grabbed it without hesitation. Once the activity began, I explained to my group why the rhino figurine mattered so much to me. I once had the pleasure of listening to one of my favorite speakers and leaders, Erwin McManus, who made a comparison about leaders and rhinos, and I explained to my group how I felt that the concept is similar to the mission that we share at Signature Performance.

McManus explains, “Rhinos can run at thirty miles an hour, which is fast when you consider how much they weigh. However, rhinos do run into a problem when traveling at that speed. The challenge is that rhinos can see only thirty feet in front of them at a time. Can you imagine something that large moving together as a group, plowing ahead at thirty miles an hour with no idea what is at thirty-one feet? You would think that they would be far too timid and that their inability to see far enough ahead would paralyze them. But with that horn pointing the way, rhinos run forward full steam ahead without apprehension.”

This inspired me to investigate all animal groups and see if their groupings have names. Most of us know that bees are called swarms and ants are called colonies. Groups of flamingos are called flamboyants and owls are known as parliaments. Among ocean life, whales are pods and fish are schools. Cattle are herds, birds are flocks, and a tribe of lions is a pride. If you grew up in the country, you might know that crows are murderers. The most unnerving one is an ambush of tigers. I was surprised to learn that a group of buzzards waiting around together to feast on leftover carnage is called a committee. To me, this explains so much of what is going on in healthcare and HR organizations around the country.

Then there are the rhinos. Rhinos moving together at full speed are known as a crash. Even when they are stationary, they are called a crash because of their potential. At Signature Performance, that is what we are, a crash. With our years of industry expertise, we have taken charge and positioned ourselves to become an unstoppable force within the healthcare administrative industry. Our team has spent the last 18 years dedicated to our pursuit of bending the rising costs and burdens of healthcare while improving access and quality of care. Even though we cannot see what is waiting at thirty-one feet ahead, we know that our unique perspective of federal and commercial markets will arm us to tackle some of the biggest administrative challenges facing providers and payers today.

Do you want to help transform the healthcare experience? Join the Signature Performance team today! Visit our career page to see what’s possible.


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