The Link
At Signature Performance, we are dedicated to making a lasting impact in the nexus of healthcare by inhabiting the payer, provider, federal and community sectors.
Why Cross-Training in Healthcare is Important
The industry of healthcare is constantly in a state of evolution with administrative demands that change frequently. Those demands can be daunting and usually need to be met with an innovative approach and an expertise that is well-rounded. Cross-training is an...
Why Knowing Healthcare Matters
With the healthcare industry always evolving, healthcare organizations are having to constantly assess how their approach is benefiting the industry and serving those who are in need of support. Ensuring that the latest healthcare trends match with the existing needs,...
Learning How to Care for the Associate as a Whole
Even though many wish it was simple to turn off the physical and emotional effects of hardship or stress during the workday, it just simply isn't that easy all the time. When Associates are emotionally distracted due to life events or unexpected struggle, it is...
Looking Back at 2019 on The Link
Even though our team is ready to hit the ground running in 2020, we can’t help but reflect on the growth that The Link has seen during 2019. With 2,746 total page views and 39 published blogs in total, it’s not a secret that we have been hard at work sparking...
How Medical Coding Impacts Healthcare Administrative Costs
When was the last time you really took a close look at a medical bill you received? Chances are you have seen a variety of numbers on your bill that were not a part of the payment you were asked to submit. Those International Classification of Diseases (ICD), Current...
Cultivating a Culture of Success
When Signature Performance’s mission was crafted 15 years ago, it was with the intent that what you do for a living is much more than just going to an office five days a week. Your career can be a fulfilling calling that is complete with meaning and full of...
Understanding the Difference Between Denied and Rejected Medical Claims
In the United States, healthcare administrative costs make up roughly 30% of all medical bills that are received by individuals who have obtained medical care. Administrative costs are a component of the healthcare system in the United States that many know exists,...
Signature Performance Honors Veterans Through Wreaths Across America
One of the ways in which Signature Performance accomplishes its mission to serve is through our voluntary Associate Resource Groups (ARG). This month, our Veterans ARG has worked diligently to make an undeniable impact this holiday season by raising money and...
Why We Named Our Blog
"What's in a name? That which we call a rose By any other name would smell as sweet." Romeo and Juliet (II, ii, 1-2) The power in a name and its worth has been long valued. At Signature Performance, our name is intentional and denotes a careful and strategic look at...
Why A/R Follow Up is Important for Medical Billing
At Signature Performance, it’s our mission to improve efficiency within the healthcare administrative services industry. Our team has unmatched experience when it comes to being proactive in identifying and preventing recurring issues that interrupt critical revenue...
Study Uncovers U.S. Healthcare System Waste
It is no secret that our healthcare system in the United States is complex and always evolving. Due to these ever-changing system complexities, the United States spends more on healthcare than any other country, with costs approaching 18% of the gross domestic product...
Signature Performance Recognizes National Rural Health Day
Today is National Rural Health Day. On this day, our team at Signature Performance is celebrating the rural communities of America. These communities play such a pivotal role in the success of what makes the American dream something to be sought after. National Rural...
What if Healthcare Administrative Costs Were Lower?
Trying to understand the ever-changing complexities of the healthcare system in the United States can become an overwhelming task. Learning the differences between the payer and provider healthcare sectors and even knowing exactly what you are being charged for after...
Gaining Momentum Through Gratitude
Researchers define gratitude as recognizing how the positive things in our lives, like success at work, are often due to forces outside of ourselves, particularly the efforts of other people. As we work toward our mission of “improving the health of our clients’...
Signature Performance Recognizes Our Veterans
Today on Veterans Day, our team at Signature Performance recognizes the men and women who have selflessly dedicated their time to keeping our country and freedoms protected. At Signature Performance, Veterans play a special role not just on November 11th, but all year...
Why Signature Performance Focuses on Associate Experience
Think about the last time you interacted with your favorite brand or placed an order from a store you have purchased from in the past. Have you ever put much thought into why you keep coming back to that particular brand or service? Chances are you have had a great...
How Signature Performance Celebrates Talent
At Signature Performance, we believe in people. We know that everyone’s individual talents and strengths offer incredible impact to our clients. That is why we put so much care into cultivating an inclusive and diverse culture that attracts and retains the best talent...
Williams Honored with Women In Leadership Award
Christa Williams, Vice President of Consulting Services at Signature Performance, recently received the 2019 Leading for Impact, Women in Leadership Award. This award recognizes women who create impact leading organizations and mission-focused strategic programs...
Constructing the Calling of the Signature Vision
In 2004, Signature Performance’s business plan was not the only thing beginning to take shape in the healthcare industry. The construction and implementation of the Signature Vision was also starting to emerge. Our founding members of Signature Performance knew that...
Can You be Over Engaged at Work?
With unemployment at an all-time low, people are careful in selecting their next employer. Workers today are said to be more confident than ever and ready to move on from their current employer. This has led to intensified efforts to create great places to work. But...
GrOW Program Enhances Workplace Experience
We have recently partnered with the Greater Omaha Chamber of Commerce to offer a new benefit option to our Associates. The Greater Omaha Worklab program, also known as GrOW, is a free resource that is now available to help Associates maneuver through life’s challenges...
Federal Healthcare Implements a Human Centered Design Approach
With the need to advance current healthcare delivery and operations, agencies within the Federal Healthcare industry are implementing a Human Centered Design (HCD) approach to their problem solving strategies. The HCD philosophy focuses on the perspective of the...
Signature Performance Named Healthiest Workplace by Modern Healthcare
Signature Performance Inc., was named the Healthiest Workplace by Modern Healthcare at the 2019 Best Places to Work in Healthcare Awards Gala that was held on Thursday, September 26, 2019 at the Renaissance Dallas Hotel in Dallas, Texas. Our team was recognized on a...
Understanding the Difference Between Payers and Providers
In the ever-changing world of healthcare, it can be difficult to stay up to date and properly informed on all of the industry-based acronyms, codes and business titles. One of the most important areas of healthcare to understand is the payer and provider sectors....
Supporting Paralyzed Veterans at the PVA Gala
Signature Performance was proud to participate as a Bronze Sponsor for the 2019 Paralyzed Veterans of America Gala (formerly Mission: ABLE Awards) held September 24 at the MGM National Harbor in Washington, D.C. The PVA Gala celebrates companies, organizations and...
Are Successful People Born or Made?
Does success happen by chance or can it be manufactured? Have you ever seen a person that seemed naturally gifted in some way and it appeared that they could tackle a difficult task with ease? Or have you seen the opposite, people that rise up with hard work,...
The Next Chapter in Coding: Data Validity
It’s no secret that Medicare and other major healthcare payers in the United States continue to make huge strides toward value-based purchasing, moving away from traditional Fee-for-Service (FFS) payments. In fact, this transition has been taking root for more than a...
Guiding Providers to Improved Financial Performance
Hospitals are integral parts of our communities’ well-being providing large-scale employment and care to citizens. In today’s healthcare industry, many medical facilities are challenged to balance financial demands while continuing to provide quality care. In most...
Making a Signature Mark on the Healthcare Industry
Prior to starting Signature Performance 15 years ago, I saw how important the implications of healthcare administrative functions were becoming and their impact on care delivery cost and overall success in healthcare. However, progress in the financial management...
Innovate Rural Healthcare Through Direct Contracting for Medicare/Medicaid
Since 2005, 120 rural hospitals have closed, greatly reducing local access to care for 20% of the U.S. population. Fairfax Community Hospital is on the verge of becoming one of the latest critical access hospitals to shut down due to financial struggles. Once ranked...
Signature Performance Honors 2018 Annual OSPAR Winners
Each year Signature Performance recognizes achievement through its Outstanding Signature Performance Associate Recognition Program, better known as the OSPAR awards. Last week, Signature honored its 2018 OSPAR recipients, celebrating the work they are doing to...
Do More Good – 2019 Conference Reflections
A group met in Lincoln, Nebraska, on May 15th through 17th at UNL’s Nebraska Innovation Campus following a paradigm shift in business. The focus of the Do More Good Conference was business execution with purpose. The message was to bring community, associates,...
Get Paid Quickly and Accurately – Denial Management
$270 billion in U.S. hospital claims are initially denied each year according to Healthcare Financial Resources. Reworking these denials increases administrative costs by close to $9 billion annually. The impacts of high denial rates are less cash collected, higher...
Use Your Strengths to Excel
Do you get to do what you do best every day? According to Gallup, only 25% of employees have the opportunity to do what they do best daily. The key to success, fulfillment and performance is to be aware of your natural patterns of thinking feeling and behaving. By...
Signature Choice Awarded Contract with U.S. Department of Veterans Affairs
Omaha, NE - Signature Choice has announced that it was awarded a contract with the U. S. Department of Veterans Affairs (VA) to deliver claims administration services for its health system. The services will include processing claims from community providers as well...
Collaboration Key in Reducing Healthcare Administration Costs & Driving Quality Care – WSJ Health Forum Update
Last week I had the privilege of taking part in the Wall Street Journal’s 2019 Health Forum in Washington, D.C. What a fabulous opportunity to gain knowledge and vision from a wide swath of representatives within the healthcare industry, including influential business...
Signature Performance Captures Two Workplace Awards Tied to Associate Engagement and Culture
Signature Performance, Inc. has been named a 2019 Best Places to Work in Omaha. In addition, the company received a Business Excellence in Innovation award from the Greater Omaha Chamber of Commerce. Both awards recognize Signature Performance’s commitment to creating...
Make Your Mondays Great! Love What You Do!
Why do people hate Mondays? We’ve written songs about it, coined phrases about it, and over two million people have used #MondayBlues on Instagram. So, what is it about Mondays and why do we give this day such a bad rap? It’s proven that job search websites see their...
3 Myths About Outsourcing, Debunked
Outsourcing. You say it and some healthcare managers shudder with horror. Others in the industry sneer as though they’ve just heard something obscene. However, the ones truly in the know smile and nod at the naysayers because they know that outsourcing done right gets...
A Good Health Information Management (HIM) Partner Can Boost Patient Experience and the Bottom Line
HIM services affect patients at many points within the healthcare delivery spectrum - clinical documentation, coding, and billing all impact satisfaction. Coding errors or inefficiency in any HIM function area can produce a negative experience that lowers patient...
Hospital Executive Priorities – Do You Know What Hospital Execs Are Saying?
Signature was recently privileged to host a roundtable discussion of key hospital executives representing facilities of varied sizes and locations throughout the country.
Doing Things the Signature Way
When 9 of 10 Signature Performance associates report being highly satisfied at work, how does that actualize itself for our clients and our company? How does it impact our team, and our clients? We are maximizing performance for our clients as a result of an...
Ensocare and Signature Performance Sign Referral Agreement
Omaha companies share a mission to provide better patient care through enhanced discharge and revenue cycle solutions OMAHA, Neb. – Ensocare, a leading provider of technology-enabled care management solutions, announces a new partnership with Signature Performance,...