The Link
At Signature Performance, we are dedicated to making a lasting impact in the nexus of healthcare by inhabiting the payer, provider, federal and community sectors.
3 Ways to Lower Healthcare Administrative Costs
Healthcare administrative costs are a component of the healthcare system in the United States that many know exists, but only few really understand. Trying to understand the ins and outs of medical coding and what administrative services you are paying for once a...
Signature Performance Partners with TriWest for VA’s Community Care Network in Region 4
TriWest Healthcare Alliance recently announced it is beginning healthcare delivery under the new Department of Veterans Affairs (VA) Community Care Network (CCN) in the Region 4 territory, encompassing 13 western U.S. states. Signature Performance is providing...
5 Reasons Medical Claims are Denied
With healthcare administrative costs making up approximately thirty percent of all medical bills received in the United States, it is essential that claims filed to different insurance networks meet the specific criteria of each payer in order to avoid a lengthy...
Can You be Over Engaged at Work?
With unemployment at an all-time low, people are careful in selecting their next employer. Workers today are said to be more confident than ever and ready to move on from their current employer. This has led to intensified efforts to create great places to work. But...
GrOW Program Enhances Workplace Experience
We have recently partnered with the Greater Omaha Chamber of Commerce to offer a new benefit option to our Associates. The Greater Omaha Worklab program, also known as GrOW, is a free resource that is now available to help Associates maneuver through life’s challenges...
Federal Healthcare Implements a Human Centered Design Approach
With the need to advance current healthcare delivery and operations, agencies within the Federal Healthcare industry are implementing a Human Centered Design (HCD) approach to their problem solving strategies. The HCD philosophy focuses on the perspective of the...
Signature Performance Named Healthiest Workplace by Modern Healthcare
Signature Performance Inc., was named the Healthiest Workplace by Modern Healthcare at the 2019 Best Places to Work in Healthcare Awards Gala that was held on Thursday, September 26, 2019 at the Renaissance Dallas Hotel in Dallas, Texas. Our team was recognized on a...
Understanding the Difference Between Payers and Providers
In the ever-changing world of healthcare, it can be difficult to stay up to date and properly informed on all of the industry-based acronyms, codes and business titles. One of the most important areas of healthcare to understand is the payer and provider sectors....
Supporting Paralyzed Veterans at the PVA Gala
Signature Performance was proud to participate as a Bronze Sponsor for the 2019 Paralyzed Veterans of America Gala (formerly Mission: ABLE Awards) held September 24 at the MGM National Harbor in Washington, D.C. The PVA Gala celebrates companies, organizations and...
Are Successful People Born or Made?
Does success happen by chance or can it be manufactured? Have you ever seen a person that seemed naturally gifted in some way and it appeared that they could tackle a difficult task with ease? Or have you seen the opposite, people that rise up with hard work,...
The Next Chapter in Coding: Data Validity
It’s no secret that Medicare and other major healthcare payers in the United States continue to make huge strides toward value-based purchasing, moving away from traditional Fee-for-Service (FFS) payments. In fact, this transition has been taking root for more than a...
Guiding Providers to Improved Financial Performance
Hospitals are integral parts of our communities’ well-being providing large-scale employment and care to citizens. In today’s healthcare industry, many medical facilities are challenged to balance financial demands while continuing to provide quality care. In most...
Making a Signature Mark on the Healthcare Industry
Prior to starting Signature Performance 15 years ago, I saw how important the implications of healthcare administrative functions were becoming and their impact on care delivery cost and overall success in healthcare. However, progress in the financial management...
Innovate Rural Healthcare Through Direct Contracting for Medicare/Medicaid
Since 2005, 120 rural hospitals have closed, greatly reducing local access to care for 20% of the U.S. population. Fairfax Community Hospital is on the verge of becoming one of the latest critical access hospitals to shut down due to financial struggles. Once ranked...
Signature Performance Honors 2018 Annual OSPAR Winners
Each year Signature Performance recognizes achievement through its Outstanding Signature Performance Associate Recognition Program, better known as the OSPAR awards. Last week, Signature honored its 2018 OSPAR recipients, celebrating the work they are doing to...
Do More Good – 2019 Conference Reflections
A group met in Lincoln, Nebraska, on May 15th through 17th at UNL’s Nebraska Innovation Campus following a paradigm shift in business. The focus of the Do More Good Conference was business execution with purpose. The message was to bring community, associates,...
Get Paid Quickly and Accurately – Denial Management
$270 billion in U.S. hospital claims are initially denied each year according to Healthcare Financial Resources. Reworking these denials increases administrative costs by close to $9 billion annually. The impacts of high denial rates are less cash collected, higher...
Use Your Strengths to Excel
Do you get to do what you do best every day? According to Gallup, only 25% of employees have the opportunity to do what they do best daily. The key to success, fulfillment and performance is to be aware of your natural patterns of thinking feeling and behaving. By...
Signature Choice Awarded Contract with U.S. Department of Veterans Affairs
Omaha, NE - Signature Choice has announced that it was awarded a contract with the U. S. Department of Veterans Affairs (VA) to deliver claims administration services for its health system. The services will include processing claims from community providers as well...
Collaboration Key in Reducing Healthcare Administration Costs & Driving Quality Care – WSJ Health Forum Update
Last week I had the privilege of taking part in the Wall Street Journal’s 2019 Health Forum in Washington, D.C. What a fabulous opportunity to gain knowledge and vision from a wide swath of representatives within the healthcare industry, including influential business...
Signature Performance Captures Two Workplace Awards Tied to Associate Engagement and Culture
Signature Performance, Inc. has been named a 2019 Best Places to Work in Omaha. In addition, the company received a Business Excellence in Innovation award from the Greater Omaha Chamber of Commerce. Both awards recognize Signature Performance’s commitment to creating...
Make Your Mondays Great! Love What You Do!
Why do people hate Mondays? We’ve written songs about it, coined phrases about it, and over two million people have used #MondayBlues on Instagram. So, what is it about Mondays and why do we give this day such a bad rap? It’s proven that job search websites see their...
3 Myths About Outsourcing, Debunked
Outsourcing. You say it and some healthcare managers shudder with horror. Others in the industry sneer as though they’ve just heard something obscene. However, the ones truly in the know smile and nod at the naysayers because they know that outsourcing done right gets...
A Good Health Information Management (HIM) Partner Can Boost Patient Experience and the Bottom Line
HIM services affect patients at many points within the healthcare delivery spectrum - clinical documentation, coding, and billing all impact satisfaction. Coding errors or inefficiency in any HIM function area can produce a negative experience that lowers patient...
Hospital Executive Priorities – Do You Know What Hospital Execs Are Saying?
Signature was recently privileged to host a roundtable discussion of key hospital executives representing facilities of varied sizes and locations throughout the country.
Doing Things the Signature Way
When 9 of 10 Signature Performance associates report being highly satisfied at work, how does that actualize itself for our clients and our company? How does it impact our team, and our clients? We are maximizing performance for our clients as a result of an...
Ensocare and Signature Performance Sign Referral Agreement
Omaha companies share a mission to provide better patient care through enhanced discharge and revenue cycle solutions OMAHA, Neb. – Ensocare, a leading provider of technology-enabled care management solutions, announces a new partnership with Signature Performance,...
Signature Performance Signs Statement of Support for Employer Support of the Guard and Reserve
Omaha, NE - Signature Performance signed a Statement of Support for the Employer Support of the Guard and Reserve (ESGR), a Department of Defense program. In attendance were more than 25 employees and guests including the active duty reservists and veterans. The...
Signature Performance Named Top 10 Revenue Cycle Management Solution provider by Healthcare Tech Outlook
Omaha NE - Healthcare Tech Outlook named Signature Performance a top 10 revenue cycle management solution provider for 2018. Since the company’s founding 14 years ago, Signature Performance have optimized hospitals’ health information management and revenue cycle...
Signature Performance Joins Cerner, Technology and System Integration Leaders to Modernize Veterans’ Electronic Health Records
Omaha, NE - Signature Performance, Inc. announced today it is joining Cerner, a global leader in health care technology, and other industry leaders and innovators to help make seamless care available to the nation’s veterans. This newly formed team announced by Cerner...
Signature Performance expands GSA contract with Information Technology Schedule 70
Omaha, NE - Signature Performance, Inc. (SPI) announces that it was awarded a GSA/FAS schedule contract for Information Technology (IT) Schedule 70 for its technology equipment, software and services under IT Professional Services SIN 132-51 and Health IT Services...
Signature Performance Awarded ‘Best Place to Work’ by Two Prominent Organizations
OMAHA, NE - Signature Performance, Inc. has been named a 2018 Best Places to Work award winner by two highly regarded organizations: Modern Healthcare and Best Places to Work in Omaha. Modern Healthcare recognizes the top 150 hospitals/healthcare affiliated companies...
Signature Performance Named a 2017 Best Places to Work By Modern Healthcare
Omaha, Ne – Signature Performance was named one of Modern Healthcare's 2017 Top 150 Best Places to Work in Healthcare. The award honors workplaces across the nation for empowering their employees to provide the best possible service. “To be recognized by Modern...
Signature Performance, Inc. Honored with Vet Jobs Outstanding Veteran Employer Award
OMAHA, NE— Signature Performance, Inc. has been recognized with the VetJobs Outstanding Veteran Employer Award. The VetJobs Award, sponsored by VetJobs.com, is given to employers throughout the United States dedicated to hiring and retaining veterans and their family...
Signature Performance Inc. Honored with Nebraska ESGR Seven Seals Award
Signature Performance Inc. has been recognized with the Seven Seals Award by the Department of Defense’s Employer Support of the Guard and Reserve (ESGR). Chief Marketing Officer, Mark Mathia, and Christopher Mays accepted the award on Signature’s behalf on April...
Getting the Best Results from Your Contract
At the age of 17, I worked hard and purchased my first car. It was a green 1986 Ford Fiesta in fantastic condition, but it was badly in need of new tires. With the mindset of a broke teenager, I thumbed through the yellow pages and called every mechanic and tire shop...
Hiring for Rural Health Systems – Getting the Best for Your Communities
Revenue cycle management is a critical component of success for all healthcare organizations. For rural and critical access hospitals, finding the right people to ensure a healthy and sustainable bottom line can be a demanding and challenging task. When it comes to...
Why Accuracy Matters in Medical Coding
A major factor in maintaining patient records and obtaining proper insurance reimbursement is medical coding. When a claim is coded accurately, it lets the insurance payer know the particular illness or injury and the method of treatment that is necessary. While...
Specificity – Getting the Most Out of Your Payer Contracts
The shock of ICD-10 implementation this past fall has faded and healthcare providers are settling into the “new normal.” Denials are not the only thing your receivables department has to worry about. The hidden threat to a hospital or clinic’s revenue could lie in...
Third Party Liability – Is Your Organization Giving Up Revenue?
Medical procedures and hospital stays that are covered by Third Party Liability (TPL) take place every day in health systems across the country. The patient, covered by the responsible party’s insurance, usually rests easy knowing that someone else is covering their...
Is Partnering with a Payer Relations Leader Right for You?
Why Payer Relations Benefit Providers In this new era of ICD-10, having qualified payer relations staff on your side can mean the difference between approval and denial for large swathes of claims, possibly worth millions of dollars meant for your facilities. Creating...
Five Failures RCM Leaders Make
Leadership in the revenue cycle services industry is an invigorating responsibility filled with moments of confident clarity, and times of confusion. When the change of pace quickens due to new legislation and policy, problems arise, and it is the leader who deals...
Three Key Ways to Strengthen Your Revenue Cycle
Organizational psychologists have long touted the connection between a group’s success and their leader’s psychology and innate talents. You can also apply these predictors of success to your revenue cycle during this period of unprecedented change in the healthcare...