The Link
At Signature Performance, we are dedicated to making a lasting impact in the nexus of healthcare by inhabiting the payer, provider, federal and community sectors.
The Best Talent is Attracted to the Strongest Workplace Cultures
Successful attraction and retention of industry leading talent doesn’t happen by accident. It only occurs when talented individuals are drawn to career paths and teams that they feel will motivate them to be their best selves and develop personally and professionally....
What Do You Hope is the Biggest Transformation in Healthcare in 2021?
With the healthcare industry always transforming, especially this past year, healthcare organizations are having to constantly assess how their approach is benefiting the industry and serving those who are in need of support. Our team at Signature Performance is...
Innovation Plays Essential Role in the Healthcare Experience
Innovation seems to be thrown around as a trendy new way of describing problem solving, but there is more to it in order to really advance. The healthcare industry is on the cusp of innovative and transformative changes in a variety of ways for payers, providers,...
Improving Patient Safety Can Lower Healthcare Administration Costs
Patient safety has been a hot topic of conversation among healthcare organizations for some time and has recently picked up steam with the emerging push toward value-based care. Healthcare organizations are in a constant state of implementing or evolving their current...
Growing A Legacy
In a recent study published by the Center for American Progress, 30 cents of every dollar Americans put toward healthcare is eaten up by administrative costs. That came to a grand total of $1.13 trillion dollars in 2019. Administrative costs have been creeping higher...
Why Provider Auditing is Important
Auditing is a key component to improving the financial well-being of healthcare providers and ensuring that they are current on their compliance requirements within different payer networks. This type of auditing includes conducting reviews of clinical documentation...
Constructing a Leadership Readiness Program
At Signature Performance, we believe staying stagnant in your career is limiting. Continuously striving to grow and develop your professional skill sets has immense value to individual leaders and the organization. When it comes to strategizing and implementing an...
Why Payers Should Care About Provider Credentialing
Payers within the healthcare network play a critical role when it comes to reimbursing providers for services they administer and ensuring the safety of patients who are seeking care. At Signature Performance, we know that problems can quickly arise when there are...
Why We Partner with Business Ethics Alliance
Fostering leadership skills and celebrating individual strengths is just one of the many things Signature Performance and the Business Ethics Alliance have in common. For the last few years, our team has partnered with this local non-profit to ensure that Omaha...
Looking Back at 2019 on The Link
Even though our team is ready to hit the ground running in 2020, we can’t help but reflect on the growth that The Link has seen during 2019. With 2,746 total page views and 39 published blogs in total, it’s not a secret that we have been hard at work sparking...
How Medical Coding Impacts Healthcare Administrative Costs
When was the last time you really took a close look at a medical bill you received? Chances are you have seen a variety of numbers on your bill that were not a part of the payment you were asked to submit. Those International Classification of Diseases (ICD), Current...
Cultivating a Culture of Success
When Signature Performance’s mission was crafted 15 years ago, it was with the intent that what you do for a living is much more than just going to an office five days a week. Your career can be a fulfilling calling that is complete with meaning and full of...
Understanding the Difference Between Denied and Rejected Medical Claims
In the United States, healthcare administrative costs make up roughly 30% of all medical bills that are received by individuals who have obtained medical care. Administrative costs are a component of the healthcare system in the United States that many know exists,...
Signature Performance Honors Veterans Through Wreaths Across America
One of the ways in which Signature Performance accomplishes its mission to serve is through our voluntary Associate Resource Groups (ARG). This month, our Veterans ARG has worked diligently to make an undeniable impact this holiday season by raising money and...
Why We Named Our Blog
"What's in a name? That which we call a rose By any other name would smell as sweet." Romeo and Juliet (II, ii, 1-2) The power in a name and its worth has been long valued. At Signature Performance, our name is intentional and denotes a careful and strategic look at...
Why A/R Follow Up is Important for Medical Billing
At Signature Performance, it’s our mission to improve efficiency within the healthcare administrative services industry. Our team has unmatched experience when it comes to being proactive in identifying and preventing recurring issues that interrupt critical revenue...
Study Uncovers U.S. Healthcare System Waste
It is no secret that our healthcare system in the United States is complex and always evolving. Due to these ever-changing system complexities, the United States spends more on healthcare than any other country, with costs approaching 18% of the gross domestic product...
Signature Performance Recognizes National Rural Health Day
Today is National Rural Health Day. On this day, our team at Signature Performance is celebrating the rural communities of America. These communities play such a pivotal role in the success of what makes the American dream something to be sought after. National Rural...
What if Healthcare Administrative Costs Were Lower?
Trying to understand the ever-changing complexities of the healthcare system in the United States can become an overwhelming task. Learning the differences between the payer and provider healthcare sectors and even knowing exactly what you are being charged for after...
Gaining Momentum Through Gratitude
Researchers define gratitude as recognizing how the positive things in our lives, like success at work, are often due to forces outside of ourselves, particularly the efforts of other people. As we work toward our mission of “improving the health of our clients’...
Signature Performance Recognizes Our Veterans
Today on Veterans Day, our team at Signature Performance recognizes the men and women who have selflessly dedicated their time to keeping our country and freedoms protected. At Signature Performance, Veterans play a special role not just on November 11th, but all year...
Why Signature Performance Focuses on Associate Experience
Think about the last time you interacted with your favorite brand or placed an order from a store you have purchased from in the past. Have you ever put much thought into why you keep coming back to that particular brand or service? Chances are you have had a great...
How Signature Performance Celebrates Talent
At Signature Performance, we believe in people. We know that everyone’s individual talents and strengths offer incredible impact to our clients. That is why we put so much care into cultivating an inclusive and diverse culture that attracts and retains the best talent...
Williams Honored with Women In Leadership Award
Christa Williams, Vice President of Consulting Services at Signature Performance, recently received the 2019 Leading for Impact, Women in Leadership Award. This award recognizes women who create impact leading organizations and mission-focused strategic programs...
Constructing the Calling of the Signature Vision
In 2004, Signature Performance’s business plan was not the only thing beginning to take shape in the healthcare industry. The construction and implementation of the Signature Vision was also starting to emerge. Our founding members of Signature Performance knew that...
Can You be Over Engaged at Work?
With unemployment at an all-time low, people are careful in selecting their next employer. Workers today are said to be more confident than ever and ready to move on from their current employer. This has led to intensified efforts to create great places to work. But...
GrOW Program Enhances Workplace Experience
We have recently partnered with the Greater Omaha Chamber of Commerce to offer a new benefit option to our Associates. The Greater Omaha Worklab program, also known as GrOW, is a free resource that is now available to help Associates maneuver through life’s challenges...
Federal Healthcare Implements a Human Centered Design Approach
With the need to advance current healthcare delivery and operations, agencies within the Federal Healthcare industry are implementing a Human Centered Design (HCD) approach to their problem solving strategies. The HCD philosophy focuses on the perspective of the...
Signature Performance Named Healthiest Workplace by Modern Healthcare
Signature Performance Inc., was named the Healthiest Workplace by Modern Healthcare at the 2019 Best Places to Work in Healthcare Awards Gala that was held on Thursday, September 26, 2019 at the Renaissance Dallas Hotel in Dallas, Texas. Our team was recognized on a...
Understanding the Difference Between Payers and Providers
In the ever-changing world of healthcare, it can be difficult to stay up to date and properly informed on all of the industry-based acronyms, codes and business titles. One of the most important areas of healthcare to understand is the payer and provider sectors....
Supporting Paralyzed Veterans at the PVA Gala
Signature Performance was proud to participate as a Bronze Sponsor for the 2019 Paralyzed Veterans of America Gala (formerly Mission: ABLE Awards) held September 24 at the MGM National Harbor in Washington, D.C. The PVA Gala celebrates companies, organizations and...
Are Successful People Born or Made?
Does success happen by chance or can it be manufactured? Have you ever seen a person that seemed naturally gifted in some way and it appeared that they could tackle a difficult task with ease? Or have you seen the opposite, people that rise up with hard work,...
The Next Chapter in Coding: Data Validity
It’s no secret that Medicare and other major healthcare payers in the United States continue to make huge strides toward value-based purchasing, moving away from traditional Fee-for-Service (FFS) payments. In fact, this transition has been taking root for more than a...
Guiding Providers to Improved Financial Performance
Hospitals are integral parts of our communities’ well-being providing large-scale employment and care to citizens. In today’s healthcare industry, many medical facilities are challenged to balance financial demands while continuing to provide quality care. In most...
Making a Signature Mark on the Healthcare Industry
Prior to starting Signature Performance 15 years ago, I saw how important the implications of healthcare administrative functions were becoming and their impact on care delivery cost and overall success in healthcare. However, progress in the financial management...
Innovate Rural Healthcare Through Direct Contracting for Medicare/Medicaid
Since 2005, 120 rural hospitals have closed, greatly reducing local access to care for 20% of the U.S. population. Fairfax Community Hospital is on the verge of becoming one of the latest critical access hospitals to shut down due to financial struggles. Once ranked...
Signature Performance Honors 2018 Annual OSPAR Winners
Each year Signature Performance recognizes achievement through its Outstanding Signature Performance Associate Recognition Program, better known as the OSPAR awards. Last week, Signature honored its 2018 OSPAR recipients, celebrating the work they are doing to...
Do More Good – 2019 Conference Reflections
A group met in Lincoln, Nebraska, on May 15th through 17th at UNL’s Nebraska Innovation Campus following a paradigm shift in business. The focus of the Do More Good Conference was business execution with purpose. The message was to bring community, associates,...
Get Paid Quickly and Accurately – Denial Management
$270 billion in U.S. hospital claims are initially denied each year according to Healthcare Financial Resources. Reworking these denials increases administrative costs by close to $9 billion annually. The impacts of high denial rates are less cash collected, higher...
Use Your Strengths to Excel
Do you get to do what you do best every day? According to Gallup, only 25% of employees have the opportunity to do what they do best daily. The key to success, fulfillment and performance is to be aware of your natural patterns of thinking feeling and behaving. By...
Signature Choice Awarded Contract with U.S. Department of Veterans Affairs
Omaha, NE - Signature Choice has announced that it was awarded a contract with the U. S. Department of Veterans Affairs (VA) to deliver claims administration services for its health system. The services will include processing claims from community providers as well...
Collaboration Key in Reducing Healthcare Administration Costs & Driving Quality Care – WSJ Health Forum Update
Last week I had the privilege of taking part in the Wall Street Journal’s 2019 Health Forum in Washington, D.C. What a fabulous opportunity to gain knowledge and vision from a wide swath of representatives within the healthcare industry, including influential business...
Signature Performance Captures Two Workplace Awards Tied to Associate Engagement and Culture
Signature Performance, Inc. has been named a 2019 Best Places to Work in Omaha. In addition, the company received a Business Excellence in Innovation award from the Greater Omaha Chamber of Commerce. Both awards recognize Signature Performance’s commitment to creating...