Healthcare Advisory Solutions
Signature's Advisory Solutions help healthcare providers make confident decisions, improve revenue cycle performance, and modernize operations with advisors who don’t just recommend change, but help execute it.
The Signature Advantage
Our Industry-Leading Team of Healthcare Experts
Matt Leshy
Provider Practice Leader
Cindy Menne
Senior Vice President of Healthcare Advisory
Phil Lewis
Senior Vice President of Healthcare Advisory
Kristen Nowotarski
Vice President of Epic Advisory
Tom Nagy
Vice President of Healthcare Advisory
Cynthia Sansone
Vice President of Healthcare Advisory
A Signature Client Experience
Strong partnerships drive stronger results. At Signature Performance, we work alongside our clients to support their goals and deliver measurable impact where it matters most.
"We chose Signature Performance because they had expertise in a niche solution that was essential to our team. We have been very happy with our results as a whole and they have been a great partner."
EHR Optimization Advisory Client
Signature's Advisory Excellence Outcomes
60-90 Days
Average Stabilization Period
19%
Reduction in Days in AR
56%
Average Year Over Year Increase in Insurance Collection
Signature Advantages and Outcomes
What sets Signature apart is our ability to seamlessly connect strategy, technology, and execution to deliver meaningful, lasting results. We don’t just identify opportunities for improvement—we bring the expertise, tools, and operational experience needed to implement them and drive measurable impact. The result is a partnership that moves beyond recommendations to deliver real transformation, improved performance, and sustainable outcomes.
Measurable Impact and Results
Our work is focused on outcomes that matter most to healthcare organizations. Signature helps improve cash flow, strengthen net revenue performance, reduce denials, and increase operational efficiency across the revenue cycle. Through clear metrics and strong governance, organizations gain greater visibility into performance and the confidence to act quickly on opportunities for improvement.
Actionable Strategy Powered by Expertise
Signature delivers prioritized roadmaps that balance impact, feasibility, and available resources—ensuring improvements are both ambitious and achievable. Our deep understanding of revenue cycle operations and supporting technologies allows us to optimize system performance, strengthen workflows, and help organizations maximize the return on their technology investments.
A True Implementation Partner
Signature works alongside your team to ensure strategies translate into real results. Whether advising, co-delivering, or fully implementing solutions, our specialists provide hands-on expertise in areas such as revenue integrity, denial management, payer strategy, and contact center operations.
Revenue Cycle Assessment
A Clear, Data‑Driven View of Revenue Cycle Performance. Our Revenue Cycle Assessment provides a comprehensive, data‑driven evaluation of revenue cycle performance across front, mid, and back‑end operations. We analyze current‑state metrics, workflows, and controls to identify performance gaps, quantify financial impact, and uncover root causes affecting cash, denials, productivity, and compliance.
Our Revenue Cycle Assessment establishes baseline performance metrics, identifies root causes of inefficiencies, and delivers a roadmap tied to measurable impact.
We implement Workflow Optimization across front, mid, and back-end operations to reduce friction, eliminate rework, and create more efficient processes.
Our Denial Prevention and Recovery approach addresses issues at their source while strengthening recovery strategies to reduce future denials.
Through Revenue Integrity Improvement, we enhance coding accuracy, compliance, and charge capture to ensure appropriate reimbursements.
We also support Payer and Contract Strategy, improving monitoring capabilities and strengthening negotiation positioning to drive better payer performance.
Our Cash Acceleration initiatives focus on targeted interventions that improve cash flow, reduce revenue leakage, and deliver faster financial outcomes.
Electronic Health Record (EHR) Services
Selection, implementation, and optimization designed for adoption, not shelf ware. We help organizations choose the right technology, implement it effectively, and fully realize its value by aligning systems with real operational workflows.
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Current-state workflow and requirement definition
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Vendor evaluation, demos, and total cost comparisons
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Implementation readiness and recommended roadmap
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Governance, program leadership, and workstream management
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Workflow design, system build decisions, testing, and training
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Go-live support and early-life stabilization
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Legacy system run-down and feature enablement
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Integration and workflow modernization
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Practical automation, analytics, and AI use cases
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Digital Enablement
Scale best practice. Reduce manual work. Enable smarter execution. We combine process redesign with technology enablement to help organizations work more efficiently, make better decisions, and sustain performance improvements.
Advanced Analytics
Turn data into actionable insight with operational dashboards aligned to leadership priorities. Our analytics identify root causes of denials and revenue leakage while enabling forecasting for staffing needs and workload planning.
Workflow Modernization
Streamline operations with standardized work queues, digital task management, and scalable prioritization. Built-in quality reviews and clear exception management pathways help teams resolve issues faster and work more efficiently.
Automation & AI Use Cases
Leverage automation and AI to reduce manual work and improve accuracy. From automated payer communications and contract interpretation to assisted coding and documentation workflows, we help teams accelerate outcomes.
Performance Improvement and Modernization
Plan, deploy, and modernize revenue cycle operations without disrupting performance. Signature’s Performance Improvement & Modernization services help healthcare organizations stabilize operations, improve results, and modernize how work gets done. We focus on protecting cash, accelerating improvement, and ensuring changes are adopted and sustained. Our offerings bridge strategy and execution, turning identified improvement opportunities into coordinated, operational action.
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Current-state workflow and requirement definition
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Vendor evaluation, demos, and total cost comparisons
-
Implementation readiness and recommended roadmap
-
-
Governance, program leadership, and workstream management
-
Workflow design, system build decisions, testing, and training
-
Go-live support and early-life stabilization
-
-
Legacy system run-down and feature enablement
-
Integration and workflow modernization
-
Practical automation, analytics, and AI use cases
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Leadership and Transition Support
Stability, continuity, and confidence during periods of change. We provide experienced leadership and targeted staffing to protect cash, reduce risk, and keep operations running smoothly through major transitions.
Conversion
Readiness
We prepare organizations for major system transitions with integrated cutover planning, proactive risk mitigation, and strategies for managing legacy A/R. We also support operational backfill planning so internal staff can participate in testing and training without disrupting daily operations.
Go-Live Support
& Stabilization
During go-live, we provide hands-on support including at-the-elbow assistance, command center triage, and structured issue escalation. Our team monitors daily performance and delivers hypercare support until workflows stabilize and teams are confident in the new environment.
Interim Leadership
& Staffing
We provide experienced interim executives, operational leaders, and specialized revenue cycle and technology professionals to maintain stability during periods of change. Our experts step in quickly to support critical functions and keep operations moving forward.