Healthcare Provider Managed Services
Scalable Healthcare Solutions That Deliver Consistent, Measurable, High Quality Results
Signature Performance delivers scalable, technology enabled managed services across the entire revenue cycle. Our teams provide consistent, high quality operational execution that strengthens financial performance, reduces administrative burden, and improves the patient experience. Our Signature Performance delivery model combines expert talent with workflow tools, analytics, and automation to drive consistency, visibility, and performance at scale.
Delivering Signature Impact
At Signature Performance, we combine deep healthcare expertise with a relentless focus on the results that matter most to you. From improving financial performance to strengthening operational outcomes, our goal is simple: help our clients achieve more.
Meet the experts behind our Provider Managed Services. Our operations team brings deep, hands-on experience across the revenue cycle, combining industry knowledge, operational discipline, and a relentless focus on results.
Comprehensive Revenue Cycle Managed Services
Fully integrated revenue cycle operations, tailored to your organization.
For organizations seeking end-to-end revenue cycle management, Signature provides comprehensive managed service models that scale with system size, complexity, and strategic priorities. From patient access to final payment, we manage every stage of the revenue cycle with a single, accountable operating model eliminating silos and delivering measurable financial outcomes.
Signature partners with providers to manage critical revenue cycle functions, bringing proven workflows, specialized expertise, and performance accountability that adapts to your organization’s size, complexity, and goals.
We deploy dedicated teams, standard work, and Mission Control (workflow tools, dashboards, and automation) to deliver consistent outcomes with transparent reporting and quality controls.
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Scheduling and Scheduling Optimization
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Registration and Patient Intake
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Insurance Verification and Eligibility
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Prior Authorization Management
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Financial Counseling and Estimates
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Up-Front Collections and Payment Planning
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Facility & Professional Fee Coding
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Coding Quality Assurance & Audits
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Clinical Documentation Improvement (CDI)
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Charge Capture Review & Optimization
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Billing Services/AR Follow‑Up
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Denials & Appeals Management
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Payment Posting & Cash Reconciliation
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Self‑Pay Management
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Underpayment Identification & Recovery
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Legacy AR Run‑Out
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"The Signature Performance team stepped in during a critical transition period and stabilized our revenue cycle operations faster than we thought possible."
Region Health System, Chief Finanical Officer
Our Performance By The Numbers
95-97%
Average Clean Claim Rate
96-98%
Average Coding Accuracy
>50%
Reduction in DNFC Days
24/7
Global-Staffing Model
Front-End Revenue Cycle Solutions
Enhance patient access, streamline financial clearance, and reduce downstream denials.
Front‑end performance determines how effectively patients enter the system and how accurately reimbursement is secured from the start. Signature delivers standardized workflows, trained teams, and technology‑enabled processes that improve accuracy, speed, and patient satisfaction.
Scheduling & Scheduling Optimization
Streamlined workflows to reduce wait times and improve access to care.
Registration &
Patient Intake
Accurate demographic, insurance, and encounter data captured the first time.
Insurance Verification
& Eligibility
Real‑time validation to prevent future denials and rework.
Prior Authorization Management
Approvals supported by dedicated specialists and automated tracking.
Financial Counseling
& Estimates
Upfront patient cost estimates and clear financial guidance.
Collections &
Payment Planning
Improved patient responsibility capture and reduced bad debt.
The Signature Advantage
Our approach is built on accuracy-first workflows that reduce denials at the source while creating a stronger foundation for long-term performance. We pair this with scalable staffing models that help improve patient access and throughput without sacrificing quality. To support it all, we leverage technology-enabled processes, including dashboards and automation, to streamline work, improve visibility, and reduce manual effort across healthcare operations.
Mid-Revenue Cycle Managed Services
Strengthen revenue integrity, coding accuracy, and compliance to ensure you capture the revenue you’ve earned.
The mid cycle is the engine of revenue integrity. Signature provides credentialed HIM and CDI experts supported by quality‑first processes that ensure accurate documentation, compliant coding, and audit readiness.
Facility Coding
Credentialed coders with deep specialty experience (AHIMA / AAPC).
Professional Fee Coding
Credentialed coders with deep specialty experience (AHIMA / AAPC).
Coding Quality Assurance & Audits
Routine audits, accuracy checks, and compliance reviews.
Clinical Documentation Improvement
Physician query management and documentation support.
Charge Capture & Optimization
Ensures services are fully and accurately captured.
Revenue Integrity Management
Identification and prevention of potential revenue leakage.
The Signature Advantage
Our team is made up of highly credentialed experts with deep, specialty-specific experience who understand the nuances of provider operations. We support that expertise with proven audit frameworks designed to protect both financial performance and compliance, while providing transparent quality dashboards that make performance easy to see and measure through clear, meaningful KPIs.
Back-End Revenue Cycle Solutions
Accelerate cash flow and improve AR performance with targeted, high‑impact support.
The back end of the revenue cycle determines how quickly and accurately reimbursement is received. Signature delivers payer‑aligned teams and performance‑driven workflows to resolve accounts, manage denials, and accelerate cash across all payer types.
Billing Services/AR Follow Up
Commercial, government, workers' comp, and speciality payers.
Denials & Appeals Management
Rapid recovery supported by clinical, coding, and regulatory expertise.
Payment Posting
& Reconciliation
Accurate and timely posting to support financial reporting.
Identification & Recovery
Contract variance analysis and recovery workflows.
Legacy AR Run-Down
Dedicated teams to liquidate aged accounts ahead of conversions.
Contact Center Support
Patient billing inquires and claim resolution support.
The Signature Advantage
Our payer-aligned teams understand the rules, requirements, and nuances of each contract, allowing them to work more effectively and reduce unnecessary rework. We connect quality assurance directly to both financial and compliance outcomes to ensure performance improvements truly make an impact, and we support it all with clear reporting, intuitive dashboards, and actionable analytics that drive continuous improvement over time.
