Federal and Public Health Solutions
Maximize Administrative Efficiency, Increase Automation, and Exceed Security Standards with Signature Performance's Federal and Public Health Solutions.
ClaimsXM
Built on the trusted Facets Core Administration platform and hosted in the secure government cloud, ClaimsXM combines industry expertise, efficient processes, advanced technology, and data insights to streamline the Claims Administration process and improve outcomes.
Customer Experience Center
Signature's Customer Experience Center Solutions are utilized by large federal health systems and provide end-to-end customer claims support. With 24/7 contact center representatives located nationwide, we are dedicated to streamlining contact center costs and burdens.
WorkflowXM
With an intuitive visual interface, organizations can configure workflows, integrate data sources, apply AI-driven decision logic, and incorporate human review. WorkflowXM enables teams to transform manual, fragmented processes into efficient, automated operations.
Healthcare Solutions Designed For Payers and Providers
Since our founding in 2004, our Signature team has applied our unique expertise, insights, and experiences to solve both Payer and Provider challenges in the Federal and Commercial spaces. Our team offers a one-of-a-kind, 360-degree perspective to help drive meaningful healthcare transformation.
Signature's Federal Healthcare Subject Matter Experts
With over 22 years of experience in the federal and public health space, our team of experts understand the complexities of the federal healthcare landscape and is dedicated to serving as your true partner in healthcare transformation.
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Karen Hudgins
Executive Advisor to the Chairman
Dawn Wierzbicki
Chief Business Development Officer, Federal
Josh Klein
Chief Operations Officer, Federal
Shasta Johnson
Senior Vice President Business Development, Federal
Kelley Coleman
Executive Director
Signature Healthcare Solutions
Effective claims processing plays a critical role in supporting federal healthcare programs and the people who rely on them. Our team combines deep industry expertise, proven processes, and innovative solutions to manage claims with accuracy and efficiency.
Navigate Healthcare Complexity with Confidence
Our team of healthcare experts has the specific, agency-based knowledge to help solve the industry's most complex challenges. Our results-driven team serves as a true partner in driving healthcare transformation to ensure timely and efficient delivery of patient care.
Seasoned federal healthcare professionals who maximize efficiency, enhance security, and improve performance outcomes.
Action-oriented teams that not only advise, but implement end-to-end healthcare solutions that drive measurable results.
Functional, industry subject matter expertise dedicated to solving complex federal healthcare challenges.
Privately owned and operated, boutique approach designed to tailor solutions without competing interests.
"I have been, and continue to be, very impressed with how the entire Signature Performance team goes above and beyond. I truly appreciate all that you do to support our shared mission."
U.S. Department of Veterans Affairs Program Management
Healthcare Excellence By The Numbers
94%+
Claims Auto-Adjudication Rate
2 Days
Clean Claim Rate
88.3%
First Call Resolution
96.8%
Customer Satisfaction Rate
