The Link

The average healthcare consumer is looking for more than just medical treatment—they are seeking convenience, transparency, and the ability to have direct control over their medical journey. As digital solutions become an ordinary fixture in industries such as banking and online retail, the healthcare industry is also making strides to enter the digital landscape. This shift has made the "digital front door" an essential piece of many healthcare organizations' engagement and

For healthcare organizations seeking to provide compassionate, efficient, and effective care, contact center excellence is no longer optional; it is essential. At Signature Performance, we understand that a contact center is not just a support function—but a portal to the healthcare experience as a whole. When we first launched our contact center in 2019, we intentionally named our operation the Customer Experience Center because we knew our objective was to provide positive

Signature Performance is proud to announce that we have been recognized as a 2025 VETS Indexes Three-Star Employer, marking our sixth year of distinction by VETS Indexes Employer Awards. This achievement is more than just a milestone, it’s a celebration of our enduring commitment to the military-connected community and a testament to the strength Veterans bring to our mission of improving the health of our clients’ business and making the lives of the people we work with bett

We are proud to announce that Signature Performance has been awarded the 2025 Bell Seal for Workplace Mental Health from Mental Health America (MHA)! MHA’s Bell Seal for Workplace Mental Health is the nation’s leading certification recognizing employers committed to creating mentally healthy workplaces. Only two in five employers meet the standards for Bell Seal certification. As a Bell Seal recipient, Signature joins a select community of organizations committed to transfor

The challenge of ballooning administrative costs is complex and multifaceted. While no single solution exists, there are ways to curb the high rate of spending in this area. At Signature Performance, we specialize in designing strategic solutions to transform healthcare from costly and burdensome to accessible and efficient. Five key strategies we employ to reduce administrative costs include process redesign, enhanced automation, artificial intelligence (AI), big data manage

While the purpose of healthcare is healing and recovery, business administration has become an increasingly essential part of the system. Healthcare administration enables organizations to manage resources, maintain regulatory compliance, and deliver high-quality care to patients. But in recent years, healthcare administrative costs have skyrocketed at an unsustainable rate, creating a massive burden on the system. Administrative expenses now account for 40% of total healthca

Signature Performance is proud to announce that our managed service offering, ClaimsXM, has achieved the Federal Risk and Authorization Management Program (FedRAMP®) Moderate Authorization. Signature’s ClaimsXM is now available to U.S. federal, state, and local government agencies, as well as other organizations that require FedRAMP® authorization. FedRAMP® (Federal Risk and Authorization Management Program) is a government-wide initiative that assesses, authorizes, and monit

Previously recognized by the Disruptive Tech Awards for Automation, ClaimsXM’s data-driven approach to streamlining healthcare administrative tasks is an innovative, rules-based solution that reduces excessive administrative costs, provider frustrations, and the manual challenges of claims administration. Today, Signature Performance and ClaimsXM have been recognized as positive disruptors for government technology once again, and we are honored to announce that ClaimsXM has

Healthcare is evolving rapidly, making efficient healthcare claims processing more critical than ever. The efficiency, accuracy, and patient satisfaction linked to claims processing can significantly impact your organization’s bottom line and the overall healthcare experience. Selecting the right claims processing solution is essential for achieving operational success and maintaining positive relationships with providers and patients. After careful evaluation, Signature Perf

At Signature Performance, we firmly believe that a thriving workplace is built on the voices of our Associates. We are deeply honored to be recognized by Best Places to Work in Omaha for the ninth year in our history , as it reflects our unwavering commitment to building an inclusive workplace where every Associate’s unique talents, perspectives, and contributions are valued. The Best Places to Work in Omaha program, founded by Baird Holm LLP in 2003, publicly recognizes extr