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The Link
Welcome to Signature's blog dedicated to our thought-leaders and industry updates as we continue our quest to optimize the business of healthcare.


Signature Performance Continues Support of VA Through Bridge Claims Processing and Customer Services Support Contract
Signature Performance (Signature) is proud to continue supporting the U.S. Department of Veterans Affairs (VA) and VFMP (Veteran Family Member Program) beneficiaries through our joint venture, Signature Choice III with a recently awarded sole source bridge contract. This bridge contract reflects VA’s continued confidence in Signature and the performance we deliver in support of Veterans, their families, and the healthcare providers who serve them. “We are proud to continue su

Signature Performance
Oct 6


Making Healthcare Administration Invisible: Rethinking Administrative Burden
For decades, healthcare organizations have relied on technology and automation to streamline the administrative work behind delivering care. We have automated transactions, electronic health records, connected systems and increasingly sophisticated technologies to manage the complexity behind patient care. Yet for patients, providers and healthcare organizations, much of that complexity remains very visible. The next phase of healthcare transformation should challenge that as

Shasta Johnson
Oct 1


Inside DHITS 2026: The Ideas, Challenges and Opportunities Shaping Military Health
The Defense Health Information Technology Symposium (DHITS) brings together leaders across government, industry, and the broader military health community to discuss the challenges and opportunities shaping the future of federal healthcare. For our team, this year’s event provided an opportunity to listen, learn, and connect with the people working to advance healthcare delivery, technology, and operations across the Defense Health Agency and beyond. From emerging priorities

Signature Performance
Aug 20


WorkflowXM: The Operational Foundation for Healthcare Modernization
Despite billions invested in cloud migration, EHR modernization, and artificial intelligence, many federal healthcare organizations continue to struggle with the same operational challenges: administrative backlogs, disconnected systems, manual workarounds, and limited visibility into enterprise performance. The reason being, technology may power modernization, but workflows determine whether modernization succeeds. While modern technology is essential to improving healthcar

Chris Woodhouse
Aug 11


Signature Performance and Harbor Site Technologies Announce Joint Venture to Form Harbor Site Signature Group
Signature Performance and Harbor Site Technologies today announced the formation of Harbor Site Signature Group, a strategic joint venture focused on helping federal agencies improve healthcare operations through the integration of mission-focused secure digital solutions, modern technology and operational expertise. The joint venture combines Signature Performance’s deep expertise in federal healthcare operations, revenue cycle optimization, technology systems, Ai and lar

Signature Performance
Jul 30


Signature Performance and BrightonOne Announce Strategic Partnership to Modernize Claims Processing for US Family Health Plan Beneficiaries
Signature Performance and BrightonOne, formerly Brighton Marine, announce their newly formed partnership to support claims processing operations for beneficiaries served through the US Family Health Plan (USFHP). Through the partnership, Signature Performance will provide claims processing services utilizing its proprietary ClaimsXM platform, helping BrightonOne enhance operational efficiency, strengthen service delivery, and support high-quality healthcare experiences for mi

Signature Performance
Jul 27
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