Signature Performance and BrightonOne Announce Strategic Partnership to Modernize Claims Processing for US Family Health Plan Beneficiaries

Signature Performance and BrightonOne, formerly Brighton Marine, announce their newly formed partnership to support claims processing operations for beneficiaries served through the US Family Health Plan (USFHP).

Through the partnership, Signature Performance will provide claims processing services utilizing its proprietary ClaimsXM platform, helping BrightonOne enhance operational efficiency, strengthen service delivery, and support high-quality healthcare experiences for military families, retirees, and other eligible beneficiaries. The collaboration reflects a shared commitment to serving those who have served our nation.

"At Signature Performance, our mission has always been centered on improving healthcare administration so beneficiaries can receive the care they need with confidence," said Dawn Wierzbicki, Chief Federal Business Development Officer, Signature Performance. "We are honored to partner with BrightonOne and support the important work they do on behalf of military families. Together, we are advancing solutions that strengthen healthcare access and outcomes for those who have sacrificed so much in service to our country."

For more than four decades, BrightonOne has supported military-connected populations through innovative healthcare programs and community-based services. As a participating provider organization within the US Family Health Plan, BrightonOne plays a critical role in ensuring beneficiaries receive comprehensive, high-quality care.

Supporting an Essential Military Healthcare Program

The US Family Health Plan is a Department of Defense-sponsored TRICARE Prime option that serves military retirees, eligible family members, and other beneficiaries through a network of community-based healthcare systems across the United States. The program provides comprehensive healthcare coverage while ensuring military families have access to coordinated, high-quality care close to home.

As healthcare administration grows increasingly complex, efficient and accurate claims processing remains essential to maintaining beneficiary satisfaction, provider relationships, and overall program performance. The partnership between Signature Performance and BrightonOne is designed to strengthen these critical administrative functions while supporting the broader mission of the Military Health System.

ClaimsXM: A Modern Platform Built for Mission-Critical Healthcare Claims Processing Operations

At the center of the partnership is ClaimsXM, Signature Performance's next-generation claims processing platform designed specifically to meet the demands of today's complex healthcare environments. ClaimsXM combines advanced workflow automation, configurable business rules, real-time operational visibility, and scalable processing capabilities to improve accuracy, accelerate claim adjudication, and support continuous performance optimization. Built on decades of healthcare administration expertise, the platform enables organizations to adapt to evolving requirements while maintaining the high levels of quality, compliance, and accountability expected within federal healthcare programs.

By bringing together BrightonOne’s longstanding commitment to military families and Signature Performance's expertise in healthcare administration and claims processing innovation, the partnership represents a significant step forward in supporting the ongoing mission of the Military Health System and the communities it serves.

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About Signature Performance

Signature Performance is a leading healthcare administration company specializing in revenue cycle management, claims processing, contact center operations, and technology-enabled healthcare solutions. For more than two decades, Signature has partnered with government and commercial healthcare organizations to improve performance, increase efficiency, and transform the healthcare experience.

Learn more about Signature Performance: https://www.signatureperformance.com/

About BrightonOne

BrightonOne is a nonprofit organization dedicated to supporting military members, veterans, and their families through healthcare programs, community services, housing initiatives, and other mission-driven resources. Through its participation in the US Family Health Plan, BrightonOne helps ensure military-connected populations receive access to comprehensive, high-quality healthcare services.

Learn more about BrightonOne: https://www.brightonone.org/