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At Signature Performance, we firmly believe that a thriving workplace is built on the voices of our Associates. We are deeply honored to be recognized by Best Places to Work in Omaha for the ninth year in our history , as it reflects our unwavering commitment to building an inclusive workplace where every Associate’s unique talents, perspectives, and contributions are valued. The Best Places to Work in Omaha program, founded by Baird Holm LLP in 2003, publicly recognizes extr

In healthcare, seamless communication and exceptional service is vital to both patient outcomes and organizational success. Signature Performance’s Contact Center is a shining example of how a dedicated and innovative approach to the customer service experience can revolutionize healthcare operations and reduce healthcare administrative costs and burdens. This approach and commitment to service is why we at Signature, refer to our Contact Center as our Customer Experience Cen

In a rapidly evolving industry such as healthcare, administrative inefficiencies often pose significant challenges. From claims processing to revenue cycle management, many healthcare organizations struggle with the complexities of managing these operations while maintaining high levels of patient care. Enter Signature Performance, a company that is revolutionizing healthcare administrative services with innovative solutions, industry expertise, and a continued commitment to

In the healthcare sector, the efficient and accurate scheduling of patient appointments is vital to the smooth operation of hospitals and clinics. Proper scheduling can significantly impact the quality of care, patient satisfaction, operational efficiency, and financial health of the organization. Inaccurate scheduling can lead to a host of challenges, including patient dissatisfaction, wasted resources, and a decrease in overall productivity of medical staff. Read on to lear

Signature Performance is proud to announce that our managed service offering, ClaimsXM, has achieved Federal Risk and Authorization Management Program (FedRAMP®) Moderate Authorization. Signature’s ClaimsXM is now available to U.S. federal, state, and local government agencies, as well as other organizations that require FedRAMP® authorization. FedRAMP® (Federal Risk and Authorization Management Program) is a government-wide initiative that assesses, authorizes, and monitor

With healthcare administrative costs making up approximately thirty percent of all medical bills received in the United States, it’s crucial that each claim filed adheres to the specific requirements of the insurance network it’s being sent to. Understanding these requirements prevents lengthy correction times, excessive paperwork, and frustration for providers, payers, and patients. Understanding the reasons a claim may be denied can help reduce the number of denials receiv

When our team at Signature Performance launched our first-of-its-kind Customer Contact Center in 2019, we set out to transform how customers experience healthcare customer service. Since the launch in 2019, Signature Performance has successfully offered full-service contact center solutions including processing healthcare claims inquiries, claims resolution, referral management, and care coordination for over five years and counting. Our industry-best talent, streamlined proc

At Signature Performance, we are committed to being an organization that prioritizes the Associate experience, flexibility, well-being, growth and development, and more as we pursue our mission of improving the health of our clients' business and making the lives of the people we work with better. We continually invest in benefits and programs designed to enhance the Associate experience and provide opportunities for all to grow and belong. In recognition of our commitment, S

According to the Centers for Medicare and Medicaid , U.S. health care spending grew 4.1 percent in 2022, reaching $4.5 trillion or $13,493 per person. With healthcare costs accounting for over 17.3% of the United States GDP, there is no time like the present to get serious about what the future of healthcare could look like. At Signature Performance, we are dedicated to transforming the healthcare industry from burdensome and costly to efficient, affordable, and accessible.

The physician burnout crisis in the United States is a significant and growing concern within the healthcare industry. Burnout amongst physicians can be described by emotional and physical exhaustion, lack of connection to their patients and their profession, and a decreased sense of personal accomplishment. Burnout not only affects physicians and nurses but also has wide-spread consequences for patients and the broader healthcare ecosystem. Some of the factors leading to inc