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Signature Performance announced today that David Isaacks has joined its Executive Leadership Team as Chief Advisory Officer, effective immediately. Isaacks comes to Signature after a distinguished 20-year career with the U.S. Department of Veterans Affairs, most recently serving as Regional Chief Executive Officer (Network Director) for the VA Sunshine Healthcare Network, the largest integrated network in the nation’s largest health system. He led a $10.7 billion enterprise o

Each October, many organizations around the world pause to celebrate Customer Service Week . At Signature Performance, this celebration...

Great Place to Work® and Fortune magazine have selected Signature Performance for the 2025 Fortune Best Workplaces in Health Care™ List. Signature is proud to be recognized for the first time on this prestigious list, debuting at #13 among the Top 50 in Health Care in the Large Business category. At Signature Performance, we are committed to being an organization that values performance, connection, flexibility, growth, and well-being as we pursue our mission of improving th

In an ever-evolving industry such as healthcare, it’s important for healthcare professionals to stay current on trends, technologies, and...

In today’s complex healthcare landscape, choosing the right partner or vendor can be the difference between smooth operational efficiency...

In today's dynamic healthcare landscape, optimizing collections and cash flow is paramount for the sustained financial health and operational success of healthcare organizations. The efficient management of revenue streams is essential to consistent cash flow, timely reimbursement, and minimized revenue leakage. Implementing strategic initiatives to enhance collections not only fosters financial stability but also facilitates improved patient care, operational efficiency, and

With healthcare administrative costs accounting for over 40% of all healthcare expenses in the United States, incomplete patient...

The average healthcare consumer is looking for more than just medical treatment—they are seeking convenience, transparency, and the...

For healthcare organizations seeking to provide compassionate, efficient, and effective care, contact center excellence is no longer optional; it is essential. At Signature Performance, we understand that a contact center is not just a support function—but a portal to the healthcare experience as a whole. When we first launched our contact center in 2019, we intentionally named our operation the Customer Experience Center  because we knew our objective was to provide positive