top of page
The Link
Welcome to Signature's blog dedicated to our thought-leaders and industry updates as we continue our quest to optimize the business of healthcare.


Signature Performance Continues Support of VA Through Bridge Claims Processing and Customer Services Support Contract
Signature Performance (Signature) is proud to continue supporting the U.S. Department of Veterans Affairs (VA) and VFMP (Veteran Family Member Program) beneficiaries through our joint venture, Signature Choice III with a recently awarded sole source bridge contract. This bridge contract reflects VA’s continued confidence in Signature and the performance we deliver in support of Veterans, their families, and the healthcare providers who serve them. “We are proud to continue su

Signature Performance
3 days ago


Making Healthcare Administration Invisible: Rethinking Administrative Burden
For decades, healthcare organizations have relied on technology and automation to streamline the administrative work behind delivering care. We have automated transactions, electronic health records, connected systems and increasingly sophisticated technologies to manage the complexity behind patient care. Yet for patients, providers and healthcare organizations, much of that complexity remains very visible. The next phase of healthcare transformation should challenge that as

Shasta Johnson
Oct 1


Why Revenue Leakage Persists and How Leading Health Systems Close the Gaps
Health systems have spent years investing in revenue cycle technology, specialized teams, automation and process improvement. Yet revenue continues to slip through the cracks. The industry data shows how persistent the challenge is. Initial claim denials reached nearly 12% in 2024, while denial administration adds an estimated $25 billion in unnecessary healthcare spending, according to data cited by HFMA. Experian Health’s 2025 research found that 41% of providers reported d

Cindy Menne
Sep 28


Dawn Wierzbicki and Chris Woodhouse Named to FORUM 100 Club
Signature Performance is proud to announce that Dawn Wierzbicki, Chief Federal Business Development Officer, and Chris Woodhouse, Senior Vice President of Innovation, Research, and Development, have been named to the FORUM 100 Club, recognizing the 100 most dynamic leaders shaping the future of Federal Consulting. For more than a decade, FORUM has recognized 100 leaders each year who are helping advance the federal consulting industry through innovative ideas, meaningful cont

Signature Performance
Sep 22


Shasta Johnson Receives 2026 IMPACT Women in Leadership Award by FORUM
Signature Performance is proud to congratulate Shasta Johnson, SVP of Federal Business Development, on being named a 2026 IMPACT Women in Leadership award winner by FORUM. This well-deserved recognition celebrates women whose leadership, mentorship, and mission-focused work are helping shape the future of the Federal contracting community. About the Leading for IMPACT Women in Leadership Award The IMPACT Women in Leadership Award recognizes women who provide strong leadership

Signature Performance
Aug 25


Inside DHITS 2026: The Ideas, Challenges and Opportunities Shaping Military Health
The Defense Health Information Technology Symposium (DHITS) brings together leaders across government, industry, and the broader military health community to discuss the challenges and opportunities shaping the future of federal healthcare. For our team, this year’s event provided an opportunity to listen, learn, and connect with the people working to advance healthcare delivery, technology, and operations across the Defense Health Agency and beyond. From emerging priorities

Signature Performance
Aug 20


WorkflowXM: The Operational Foundation for Healthcare Modernization
Despite billions invested in cloud migration, EHR modernization, and artificial intelligence, many federal healthcare organizations continue to struggle with the same operational challenges: administrative backlogs, disconnected systems, manual workarounds, and limited visibility into enterprise performance. The reason being, technology may power modernization, but workflows determine whether modernization succeeds. While modern technology is essential to improving healthcar

Chris Woodhouse
Aug 11


Beyond HFMA AC26: Five Priorities Healthcare Leaders Should Act on Now
HFMA AC26 surfaced no shortage of ideas about the future of healthcare finance and operations. In Signature Performance’s initial reflections from the conference, our subject matter experts shared the themes that stood out most. In the weeks since, a more important question has emerged: How should healthcare organizations turn those insights into action? Across Signature Performance’s conversations with providers, chief financial officers, revenue cycle leaders, and industry

Signature Performance
Aug 6


Signature Performance and Harbor Site Technologies Announce Joint Venture to Form Harbor Site Signature Group
Signature Performance and Harbor Site Technologies today announced the formation of Harbor Site Signature Group, a strategic joint venture focused on helping federal agencies improve healthcare operations through the integration of mission-focused secure digital solutions, modern technology and operational expertise. The joint venture combines Signature Performance’s deep expertise in federal healthcare operations, revenue cycle optimization, technology systems, Ai and lar

Signature Performance
Jul 30


Signature Performance and BrightonOne Announce Strategic Partnership to Modernize Claims Processing for US Family Health Plan Beneficiaries
Signature Performance and BrightonOne, formerly Brighton Marine, announce their newly formed partnership to support claims processing operations for beneficiaries served through the US Family Health Plan (USFHP). Through the partnership, Signature Performance will provide claims processing services utilizing its proprietary ClaimsXM platform, helping BrightonOne enhance operational efficiency, strengthen service delivery, and support high-quality healthcare experiences for mi

Signature Performance
Jul 27
bottom of page

