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Signature Performance announced today that David Isaacks has joined its Executive Leadership Team as Chief Advisory Officer, effective immediately. Isaacks comes to Signature after a distinguished 20-year career with the U.S. Department of Veterans Affairs, most recently serving as Regional Chief Executive Officer (Network Director) for the VA Sunshine Healthcare Network, the largest integrated network in the nation’s largest health system. He led a $10.7 billion enterprise o

Each October, many organizations around the world pause to celebrate Customer Service Week . At Signature Performance, this celebration...

In an ever-evolving industry such as healthcare, it’s important for healthcare professionals to stay current on trends, technologies, and...

For healthcare organizations seeking to provide compassionate, efficient, and effective care, contact center excellence is no longer optional; it is essential. At Signature Performance, we understand that a contact center is not just a support function—but a portal to the healthcare experience as a whole. When we first launched our contact center in 2019, we intentionally named our operation the Customer Experience Center  because we knew our objective was to provide positive

Signature Performance is proud to announce that our managed service offering, ClaimsXM, has achieved the Federal Risk and Authorization...

Healthcare is evolving rapidly, making efficient healthcare claims processing more critical than ever. The efficiency, accuracy, and...

In healthcare, seamless communication and exceptional service is vital to both patient outcomes and organizational success. Signature Performance’s Contact Center is a shining example of how a dedicated and innovative approach to the customer service experience can revolutionize healthcare operations and reduce healthcare administrative costs and burdens. This approach and commitment to service is why we at Signature, refer to our Contact Center as our Customer Experience Cen

Optimizing the healthcare revenue cycle has long been the cornerstone for the industry’s financial and operational stability....

The advancement of healthcare technology has transformed not only patient care but also the administrative processes that support it. One significant advancement is the development of Electronic Other Health Insurance (OHI) services, which play a critical role in ensuring efficient claims processing, coordination of benefits, and the reduction of healthcare administrative costs for both providers and patients. Signature Performance’s team of healthcare experts have end-to-end

Signature Performance is proud to announce that our managed service offering, ClaimsXM, has achieved Federal Risk and Authorization...

When our team at Signature Performance launched our first-of-its-kind   Customer Contact Center  in 2019, we set out to transform how customers experience healthcare customer service. Since the launch in 2019, Signature Performance has successfully offered full-service contact center solutions including processing healthcare claims inquiries, claims resolution, referral management, and care coordination for over five years and counting. Our industry-best talent, streamlined p

In an ever-evolving industry such as healthcare, it’s important for healthcare professionals to stay current on trends, technologies, and...

Healthcare systems of every size continue to navigate the complexities of the medical claims submission process. Administrative...

In the healthcare industry, accuracy and efficiency are key! From the moment an evaluation is initiated to a diagnosis and treatment plan...

Project and program management teams play an essential role in strategic business growth in every industry, but especially in healthcare....