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Great Place to Work® and Fortune magazine have selected Signature Performance for the 2025 Fortune Best Workplaces in Health Care™ List. Signature is proud to be recognized for the first time on this prestigious list, debuting at #13 among the Top 50 in Health Care in the Large Business category. At Signature Performance, we are committed to being an organization that values performance, connection, flexibility, growth, and well-being as we pursue our mission of improving th

In an ever-evolving industry such as healthcare, it’s important for healthcare professionals to stay current on trends, technologies, and cultivate connections that drive meaningful innovation aimed at improving the healthcare experience for provider, payers, and patients. With the rapid evolution of Artificial Intelligence (AI) technology and regulatory complexities, staying informed is essential for long-term success within the industry. Among the nearly 2,500 military serv

In today’s complex healthcare landscape, choosing the right partner or vendor can be the difference between smooth operational efficiency and ongoing administrative challenges. While large, publicly traded companies may boast impressive scale and a wide net of resources, privately owned firms like Signature Performance offer unique perspectives and solutions that can better align with the needs of healthcare organizations and their communities.  A SIGNATURE STORY: THE BENEFIT

In today's dynamic healthcare landscape, optimizing collections and cash flow is paramount for the sustained financial health and operational success of healthcare organizations. The efficient management of revenue streams is essential to consistent cash flow, timely reimbursement, and minimized revenue leakage. Implementing strategic initiatives to enhance collections not only fosters financial stability but also facilitates improved patient care, operational efficiency, and

The average healthcare consumer is looking for more than just medical treatment—they are seeking convenience, transparency, and the ability to have direct control over their medical journey. As digital solutions become an ordinary fixture in industries such as banking and online retail, the healthcare industry is also making strides to enter the digital landscape. This shift has made the "digital front door" an essential piece of many healthcare organizations' engagement and

For healthcare organizations seeking to provide compassionate, efficient, and effective care, contact center excellence is no longer optional; it is essential. At Signature Performance, we understand that a contact center is not just a support function—but a portal to the healthcare experience as a whole. When we first launched our contact center in 2019, we intentionally named our operation the Customer Experience Center  because we knew our objective was to provide positive

Signature Performance is proud to announce that we have been recognized as a 2025 VETS Indexes Three-Star Employer, marking our sixth year of distinction by VETS Indexes Employer Awards. This achievement is more than just a milestone, it’s a celebration of our enduring commitment to the military-connected community and a testament to the strength Veterans bring to our mission of improving the health of our clients’ business and making the lives of the people we work with bett

We are proud to announce that Signature Performance has been awarded the 2025 Bell Seal for Workplace Mental Health from Mental Health America (MHA)! MHA’s Bell Seal for Workplace Mental Health is the nation’s leading certification recognizing employers committed to creating mentally healthy workplaces.  Only two in five employers meet the standards for Bell Seal certification. As a Bell Seal recipient, Signature joins a select community of organizations committed to transfo

The challenge of ballooning administrative costs is complex and multifaceted. While no single solution exists, there are ways to curb the high rate of spending in this area. At Signature Performance, we specialize in designing strategic solutions to transform healthcare from costly and burdensome to accessible and efficient. Five key strategies we employ to reduce administrative costs include process redesign, enhanced automation, artificial intelligence (AI), big data manage

While the purpose of healthcare is healing and recovery, business administration has become an increasingly essential part of the system. Healthcare administration enables organizations to manage resources, maintain regulatory compliance, and deliver high-quality care to patients. But in recent years, healthcare administrative costs have skyrocketed at an unsustainable rate, creating a massive burden on the system. Administrative expenses now account for 40% of total healthca