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The Link
Welcome to The Link - Signature's blog dedicated to our thought-leaders, uncommon stories, and industry updates. Stay up-to-date with our industry experts and Associates as we continue our quest to reduce healthcare administrative costs and burdens.
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Streamline Coordination of Benefits with Signature Performance’s eOHI Expertise
The advancement of healthcare technology has transformed not only patient care but also the administrative processes that support it. One significant advancement is the development of Electronic Other Health Insurance (OHI) services, which play a critical role in ensuring efficient claims processing, coordination of benefits, and the reduction of healthcare administrative costs for both providers and patients. Signature Performance’s team of healthcare experts have end-to-end

Signature Performance
Nov 6, 20243 min read


Signature Performance, ClaimsXM: Now Authorized by FedRAMP®
Signature Performance is proud to announce that our managed service offering, ClaimsXM, has achieved Federal Risk and Authorization...

Signature Performance
Oct 23, 20242 min read


Four Common Causes of Medical Claims Denials
With healthcare administrative costs making up approximately thirty percent  of all medical bills received in the United States, it’s crucial that each claim filed adheres to the specific requirements of the insurance network it’s being sent to. Understanding these requirements prevents lengthy correction times, excessive paperwork, and frustration for providers, payers, and patients. Understanding the reasons a claim may be denied can help reduce the number of denials receiv

Signature Performance
Oct 16, 20243 min read


Exceptional Customer Service: Essential to Healthcare Transformation
When our team at Signature Performance launched our first-of-its-kind  Customer Contact Center  in 2019, we set out to transform how customers experience healthcare customer service. Since the launch in 2019, Signature Performance has successfully offered full-service contact center solutions including processing healthcare claims inquiries, claims resolution, referral management, and care coordination for over five years and counting. Our industry-best talent, streamlined p

Signature Performance
Oct 9, 20243 min read


3 Ways Signature Performance Supports Healthcare Providers
Signature Performance has extensive experience serving healthcare systems within the VA, DHA, and commercial sector. Our team is...

Stephanie Hughes
Oct 2, 20243 min read


What Our Signature Leaders Learned at the 2024 DHITS Conference
In an ever-evolving industry such as healthcare, it’s important for healthcare professionals to stay current on trends, technologies, and...

Signature Performance
Sep 11, 20242 min read


Signature Performance is Certified by Great Place To Work®
At Signature Performance, we are committed to being an organization that prioritizes the Associate experience, flexibility, well-being,...

Signature Performance
Aug 28, 20242 min read


The Business of Healthcare
According to the Centers for Medicare and Medicaid, U.S. health care spending grew 4.1 percent in 2022, reaching $4.5 trillion or $13,493...

Molly Meister
Jul 31, 20243 min read


A Signature Solution to The Physician Burnout Crisis
The physician burnout crisis in the United States is a significant and growing concern within the healthcare industry. Burnout amongst...

Molly Meister
Jul 24, 20243 min read


Critical Revenue Cycle Steps to Master
In healthcare, the revenue cycle encompasses a series of critical functions that are essential for the financial health and...

Signature Performance
Jul 17, 20244 min read


The Power of Efficient Workflows for Providers and Patients
Healthcare is an ever-evolving industry that is in a constant state of introducing new administrative procedures that are meant to streamline access to care, reduce paperwork, and enhance a patient’s experience. However, when new workflows are introduced to a healthcare system with little guidance or provider input, chances are the pain points that providers are experiencing are not being met and those new steps are only adding frustration to an already complex process, ultim

Signature Performance
Jul 10, 20243 min read


Revolutionizing Healthcare: The Rise of Full-Service Healthcare Administration Companies
In the ever-evolving landscape of healthcare, efficiency, accessibility, and quality have become paramount to running a successful and...

Signature Performance
Jun 26, 20243 min read


Prioritizing Innovation as a Catalyst for Change: Signature Performance Receives 2024 Business Excellence Award in Innovation
Each year, Signature Performance is deeply honored to be recognized by various community and industry organizations. As 2024 marks a...

Signature Performance
Jun 24, 20242 min read


How the Successful Management of Population Health Can Increase Healthcare Administrative Savings
Population health management has recently become a priority focus for providers to address the health needs of specific populations. Not only has this methodology been proven to improve health outcomes, but it has also been shown to reduce overall healthcare costs through its proactive approach. By more quickly identifying the social and environmental factors that can impact patients’ health, the interventions needed to maintain higher health standards can be less invasive an

Signature Performance
Jun 12, 20244 min read


Enhancing Your Medical Claims Submissions: Strategies for Success
Healthcare systems of every size continue to navigate the complexities of the medical claims submission process. Administrative...

Stephanie Hughes
Jun 5, 20242 min read
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